Driving on Indian roads can be quite challenging and stressful. Given our road conditions, an increasing number of vehicles, poor lane discipline, and rash driving, accidents may happen anywhere at any given point of time. There are many kinds of car accidents, varying in cause, impact, and damages to life, injuries, and sometimes fatalities too.
Car accidents caused by a vehicle collision, where one vehicle collides with another vehicle or damages property are one kind. Those that involve a car and a pedestrian might cause grievous injury or even death. Even though we practice absolute road safety, we may not be able to prevent every accident. However, we can resolve to always act responsibly when caught in one.
In any accident that one is involved in, it is but natural that one might panic and not think clearly. It is important to calm down and follow the below procedures.
- Don’t run away or get into a fight with the third party
- Inform the nearby police station and get an FIR
- Inform your insurance company about the accident and ask for a surveyor
- Take photos of the accident scene for proof
- Collect the name and contact details of witnesses (if any)
Documents Required To Make A Claim
Your insurance company might ask you to submit a claim form with a list of documents to check the genuinity of the claim. Some of them are mentioned below
- Copy of your insurance policy
- First Investigation Report (FIR)
- Copy of your car’s registration certificate
- Copy of your driving license
- Medical bills (if applicable)
- An estimate of your car’s repair bills
A car insurance policyholder can make two types of insurance claims, third-party claim and own damage claim.
You can make a third-party claim where you or your car has suffered damages by a third-party vehicle. Compensation can be claimed for damages, injury or loss of life. On the other side, if your car has hit another car and caused damage to the third-party, your insurance company will cover the damage, injury or loss of life of the third-party. To make a claim, follow the below steps:
- If you are the victim, collect the insurance details of the vehicle that has caused damages to your car and inform that insurer about the accident as early as possible.
- If you have caused the accident, inform your insurance company immediately.
- You need to file a case with the Motor Accidents Claim Tribunal in the jurisdiction where the accident took place or with the tribunal with the jurisdiction where the claimant (you) and the defendant (third-party) resides.
Own Damage Claim
If you have comprehensive car insurance you can claim your own damage caused to you or your car due to an accident. The steps are as follows:
- Inform your insurance company as early as possible and ask for a surveyor
- The surveyor will examine your vehicle and find out the loss and forward the details to the insurer.
- If the claim is found to be genuine, your insurance company will pay for the loss or damages upon submitting relevant documents.
To sum up, it is recommended to avoid making a claim if the loss is negligible. It helps in saving your No-Claim Bonus which is nothing but a discount offered by the insurer while renewing your car insurance policy. Insurance companies like Cholamandalam car insurance offer you cashless garages where you can take your car to the service center and avail cashless service for repairs.