Protect yourself from phishing attacks
Phishing is a technique employed by scamsters to illegally procure personal information like insurance details, account numbers, Internet banking User ID’s and Passwords, etc
The most frequently used method is to send a spam email to a large number of email IDs. The spam email is designed in such a way as to look exactly like an email sent by the insurance company.
The email simply asks the recipient to click on a link and enter their user id and password. Different techniques are used to lure the recipient to click on the link.Never click on any such link and never enter your insurance details, personal details, login ID and Password without verifying the authenticity of the web page.
Don’t fall prey to Vishing
Vishing is one such attempt where fraudsters try to seek your personal information like Customer ID, Net Banking password, ATM PIN, OTP, Card expiry date, CVV etc. through a phone call.
Never share any personal information like Customer ID, ATM PIN, OTP etc. over the phone, SMS or email.
Fictitious offers to establish Customer Service Points
You may receive letters/emails/other communications from entities/individuals claiming to be authorised by Cholamandalam MS General Insurance to grant permission to open up kiosks/ Customer Service Points (CSP)/ extension counters or any other outlets.
These communications may also fraudulently bear the name and logo of Cholamandalam MS General Issurance/ IRDA or any other statutory authority to offer credibility
Cholamandalam General Insurance does not allow external entities/individuals to establish kiosks/CSP. Please ignore any communications eliciting interest or enticing you to provide funds for such activities.