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How do I get assistance from Chola MS? How
do I file a claim?
24 Hour Worldwide Assistance
To provide world-class services to assist you
around the clock in case of any emergency when
you are abroad, Cholamandalam MS General
Insurance has tied up with International SOS
Services (I-SOS).
The following services are provided by Chola
MS thru these service providers:
Hospitalization Services:
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- Information on availability of medical
care at your location
- Access to global network of hospitals
and special clinics
- Arranging medical care in situations of
emergency
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Other Services: |
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- Information on reporting and handling a
claim
- Immediate financial emergency
- Arranging transport to nearest medical
establishment
- Guaranteeing costs for in-patient
hospitalization
- Organizing medical repatriation to
insured's home country
- Referral to Indian embassy in case of
loss of passport
- Linguistic assistances
- Emergency message transmission to
insured's family
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| Country name |
Toll free number |
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| USA,
Canada |
1-866-5782195 |
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Austria, Belgium, Denmark, France,
Germany, Hungary, Ireland, Italy,
Malaysia, Netherlands, New Zealand,
Norway, Philippines, Poland, Portugal,
Spain, Sweden, Switzerland, UK |
00-800-46837283 |
| Finland |
990-800-46837283 |
| Hong
Kong, Singapore, Thailand |
001-800-46837283 |
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Australia |
0011-800-46837283 |
| South
Korea |
002-800-46837283 |
| Japan
(IDC) |
0061-010-800-46837283 |
| Israel |
014-800-46837283 |
| Colombia |
90-800-46837283 |
| Any other country (non
tollfree) |
91-11-41898879 |
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| Tollfree
number (only from India) |
1800-11-5656 |
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Fax |
91-11-4189 8801 |
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Mailing address |
International SOS Services (India) Pvt
Ltd
No.2 B, II Floor, Lotus Tower,
New Friends Colony, Community Centre
New Delhi – 110 063. |
| Email ID |
cholamstravel@internationalsos.com |
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Important:
Mandatorily, first please contact I-SOS at the
numbers mentioned above and seek authorization,
before incurring any expenses. |
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