|I have been using computer since 1986 and I am a computer / internet / installation consultant. I have several big clients like Television Channels, News Paper Offices, many reputed Hospitals, Hotels, Banks, Parliament House, Delhi Police etc., in my list of clients.|
If I evaluate your website from the angle of New user or just a computer user or even from my angle I can say it is very finely designed, taking into consideration the minutest details. My case for taking up an insurance policy was bit complicated as I have taken over my previous car policy to my new car in which an NCB of 50% was involved, which even got accepted by your design of website without any problem.
I have received this email and I am immediately replying you because I wanted to compliment you for this as it is very simple and I can point so many things, which are consumer friendly, which I noticed during the entire process.
I happen to pass through only 8 steps and done away with the payment and that too hardly in 10 minutes. During the entire process one does not require help from any expert. So making an E-web design of this intelligent quality is really fantastic.
One more important point is aggressive following, which really makes sense in joining hands with your company.
|I was out of station for past few weeks hence unable to track my vehicle insurance. On 10 Feb 10, morning, I checked my insurance and came to know that it will expire at end of the day. Tried calling agent who insured my vehicle last year, but he was not reachable. |
Suddenly an idea strike to visit Chola website and found that they have started online insurance. It was big relief and navigating through site is also very easy. If by chance, you are not sure of anything, you can call customer care number or just chat with them through the link provided and they will resolve all queries. After I get quotation, I also checked with few other agents from different companies, but none provided me the rates given by this site. After purchasing I got soft copy, right there. Really a wonderful and comfortable experience.
M-29, Jalvayu Vihar, Sector 25,