1800-200-5544 (Accessible from India only)
9144-3098 5300 (For Abroad Customers)
What it does not cover
What Family Health plan does not cover
Please Note: Dear Customers, We wish to bring to your kind notice that `Individual Health Insurance’ has been withdrawn with necessary approvals of IRDA (Insurance Regulatory and Development Authority) with effect from 31/12/2014. However, coverage under your existing Policy shall continue till the expiry date of your Policy.
A suitable alternate product `Chola Classic Health – Family Floater’ shall be available to you on renewal with wider coverage and better benefits. The continuity benefits and cumulative bonus (if applicable) available under your existing policy shall be transferred to the alternate product on renewal.
You are welcome to call us for any further details about the alternate product on our Toll Free No. at 1800 200 5544.
When you buy a medical insurance policy, it is important to know the product details to avoid discrepancies later. To make things clear, here's a list of exclusions under the Chola MS Individual Healthline policy.
- Any illness diagnosed or diagnosable within 30 days of the effective date of the Policy Period will not be payable, if this is the first Individual Health Policy taken by the Proposer with Chola MS. This condition shall not apply at the time of renewal, in respect of the Limit of Indemnity enjoyed in the previous year. This exclusion shall however apply for the increased Limit of Indemnity, if any.
- Cataracts, Benign Prostatic Hypertrophy, Hysterectomy for Menorrhagia or Fibromyoma, Hernia, Hydrocele, Fistula in anus, Piles, internal congenital disease, Sinusitis and related disorders. This exclusion shall cease to apply if the Policyholder has been covered under a Health Insurance policy with the Insurer for one full year, but if the Policyholder renews the Health Policy with the Insurer and increases the Limit of Indemnity, then this exclusion shall apply only in relation to the amount by which the Limit of Indemnity has been increased on renewal for a further one year period.
- Any expenses for Pre-Existing Conditions will not be payable as defined in the Policy, until 48 consecutive months of coverage for the Insured person have elapsed, since inception of the first Policy with the Insurer. Pre-Existing Condition means any condition, ailment or Injury or related condition(s) for which an Insured Person had signs or symptoms, and / or received medical advice / treatment, within 48 months period prior to his / her first policy with the Insurer.
- War, radioactivity, pregnancy and related illnesses, HIV and related conditions, travel expenses, vaccination, dental expenses, cosmetic treatment expenses, obesity, beauty treatment etc.
The above is only an indicative list of major exclusions. Please refer to the Policy Wordings for the complete coverages, exclusions and terms and conditions of the policy.
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