FAQ

General

FAQ

General
Motor Insurance
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Personal Accident
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What is the logic of insurance?

It is a system by which the losses suffered by a few are spread over many, exposed to similar risks. Insurance is a protection against financial loss arising on the happening of an unexpected event. Insurance companies collect premiums to provide for this protection. A loss is paid out of the premiums collected from the insuring public and the Insurance Companies act as trustees to the amount collected.

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What is the difference between Agent & a Broker?

Agent is the representative of Insurance Company whereas broker is the representative of the consumer or policy holder.

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What are the pre-requisites for becoming Insurance Broker?

IRDA would shortly be releasing the gazette for intermediaries like agents, brokers, surveyors, etc. The same will be available on the web site for your down loading on availability.

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What are Insurance Brokerage houses?

Worldover insurance brokerage houses are large, sometimes even larger than the insurance companies themselves. They provide reinsurance to insurance companies. In many markets, brokers provide non-life insurance as well as group life and group mortgage insurance. In countries like Japan, the broker is not empowered to conclude contracts, accept representations, and to receive insurance premiums. In such cases minimum capital requirements and solvency margins are not needed.  In general an insurance broker would provide the following services:

  • Pre sales and after sales service to the customers.

  • Provisions of relevant information to the underwriters to assess the risk and decide the premium.

  • Design covers that meet the client requirements.

  • Recommend risk improvement and loss minimisation measures.

  • Provide risk management and insurance education· Collection of Premiums.

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What is reinsurance?

The very fundamental principle of spreading of the risk is actually practiced by the insurance companies by reinsuring the risks that they have insured.

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What is Underwriting?

Underwriting of a risk involves consideration of material facts on the basis of which a decision will be taken whether to accept the risk and if so at what rate of premium.

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Why should I fill up proposal form for buying Insurance?

Insurance is a contract between the insured and the insurer and the proposal form acts like offer from insured side. Moreover, it contains all the required information for the preparation of the policy which is a contract document.

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Can I charge my Credit card for payment of General Insurance Premium?

No, the present provisions do not permit such provision. However, it is learnt that this change is under active consideration of the Authorities concerned.

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Can I hand over my insurance premium cheque or cash to my agent and is he authorized to issue a receipt ?

per the present provision , the contract of insurance is between insured and the insurer. The role of intermediaries like agent is only for facilitating this process. Thus an Agent can not accept of premium officially and issue receipt.

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Under what conditions can I have Agreed value policy under Motor Insurance?
Only in case of vintage cars you can have Agreed value policy in Motor Insurance.
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Is Motor Insurance compulsory?

Yes. Under the Motor Vehicles Act , all motor vehicle owners must have insurance cover. The type of insurance you take, however, may vary.

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What are the different types of Insurance Cover available?
On the basis of the risks covered, Motor Insurance is divided into two basic types:
  • Third Party Insurance

  • Comprehensive Insurance

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What exactly does Third Party Insurance cover?

Third Party insurance covers: Personal Injury Property damage. the name suggests, Third Party Insurance cover for Personal Injury includes:

  • Liability for death or injuries to third parties - this means that you are insured against death or injury (caused by your vehicle) to pedestrians, occupants of other vehicles , and outsiders other than passengers, for unlimited amounts. Passengers of private vehicles and pillion riders are also deemed covered.

  • Liability to employees connected with operation of the vehicle- this means you are insured against death or injury (caused by your vehicle) to the vehicle's drivers, cleaners, conductors, coolies, employees used in the operation of the vehicle.

  • Liability to passengers carried in the vehicle for hire or reward - this means that as owner of a taxi, bus or auto-rickshaw, you are insured against death or injury (caused by your vehicle) to the passengers.

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What is Comprehensive Insurance Cover?

This type of Insurance covers all the risks covered in the Motor Vehicles Act (as above) , plus loss or damage caused to the vehicle due to: Accident Fire, Explosion, self-ignition, lightning Burglary, house-breaking, theft Riots & strikes Earthquakes Flood, typhoon, hurricane, storm, cyclones Malicious acts Terrorism Transit by rail/road. air, waterways Also included is the towing charge (up to Rs.1,500/- for private vehicles and Rs.2,500/- for commercial vehicles ) incurred due to accident to the vehicle.

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Are there any exclusions to this Comprehensive Insurance Cover?

Yes. There are certain exclusions. This insurance does not cover loss ordamage caused due to : Driver being under intoxication Vehicle being driven by a person not holding an effective, valid license. It also does not cover: Damage to tyres (unless the vehicle is also damaged). Wear & tear, mechanical breakdown.

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How is the premium calculated in the case of Comprehensive Insurance Cover?

In the case of Comprehensive Insurance Cover, for the purpose of premium, vehicles are categorised as follows:

PRIVATE CAR: This is used for personal purposes. The premium is computed on the following basis: Geographical area of use cubic capacity Value of the vehicle. Accessories are to be specified separately under electrical and non-electrical items. 

TWO-WHEELER: This is used for personal purposes only. Premium is calculated on cubic capacity and value of vehicle. Accessories are to be specified. Theft of accessories is not covered, unless the vehicle is stolen at the same time.

COMMERCIAL VEHICLE: This is a vehicle used for hire and is classified into: Goods-carrying commercial vehicle:  In this case premium is calculated on carrying capacity -gross vehicle weight and value of the vehicle. Accessories extra, as specified. Passenger-carrying commercial vehicle: In this case premium is calculated on carrying capacity of the vehicle -Number of passengers and value of the vehicle. Accessories extra, as specified. Note: all commercial vehicles are subject to a compulsory excess in each and every claim for damage.

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Is it possible to get additional benefits by paying additional premium?

Yes. On payment of additional premium you can get additional benefits, such as: Wider cover on liability to rivers, cleaners, conductors, i.e. under Fatal Accidents Act, W.C. Act & Common Law P. Benefits to owner of vehicle, other family members on named or unnamed basis driving or traveling in the vehicle. P. Benefits to others traveling in the vehicle. Increased property damage cover: (This extension will not cover goods carried on the vehicle).

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What is " NO CLAIM BONUS"?

No claim bonus is a special discount given for every claim-free year.  Loading (Malus) is applied during the subsequent year of claims made.

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I hold comprehensive car insurance. In case of transport of the car by train or truck, should I take a marine policy to cover the transportation risks?

A comprehensive car policy covers transportation risk by rail, road and inland waterways.

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There is a waiting period of 30 days for Hospitalization Insurance. If so, am I getting only 11 months of effective cover for 12 months premium?

This waiting period will not apply for renewal policies, accidental claims and diseases which would have been contacted with in 30 days and which were not in the knowledge of the Insured.

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Can I include my newly born son into my existing mediclaim insurance ?

Yes. you can include your son once he completes three months. 

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My monthly salary is Rs 10,000/-.How much capital sum insured I will be offered under personal accident insurance?

Approximately Rs 6,00,000 i.e. 60 times the monthly income .

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Can I insure my rented apartment for fire insurance?

You cannot insure your rented apartments as you do not have insurable interest in it.

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