1800-200-5544 (Accessible from India only)
9144-3098 5300 (For Abroad Customers)
Customer is truly king to us. Keeping this in mind, here's a step-by-step process to go about your commercial claims.
Commercial Claims Mission
To bring harmony to the customer by ensuring prompt and fair settlement of claims without too many procedural hassles
To bring peace of mind to our clients through protection from financial risks
Registration and Survey: In the event of a claim, upon intimation, the claim is instantly registered and surveyors appointed as per Regulatory norms
Assessment and Documentation: Our appointed surveyor would seek the requisite documents
Settlement and Treatment of salvage: Claims fulfilling policy terms and conditions, considered for settlement. Salvage disposal would be done with the consent of the insured
In the event of meeting with an incident, by which a claim can arise, please call any of our offices or call 1-800-200-55-44, our 24-hour national toll free number, with the following basic information
- Your Contact numbers
- Policy Number
- Name of Insured
- Date & Time of Loss
- Location of Loss
- Contact details at Loss Location
- Nature of Loss
- Estimate of loss
In addition to our commitment for processing clams fairly and smoothly, we offer services to minimize the losses to our customers. Some of our recent initiatives include
- Monsoon Preparedness Brochures
- E-Auction to maximize Salvage value
- Post-Loss Risk Analysis to improve Risk Management techniques
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